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If you're contacting us regarding an order. Please include your order number!

Where is my order?
• Check each of the products you have bought, some maybe pre-orders. If they're it's very clearly noted in the description along with an estimated dispatch date. If any item in your order is a preorder, the whole order will not be sent out till it's all available.
Updates on pre-orders are posted here > PREORDER INFO

• If everything is in stock and NOT a preorder. We are a small business, as a result we don't ship every day. Please allow up to 92 hours for dispatch from ordering. This time can increase during events such as Black Friday.

• Upon dispatch of your order, email confirmation with tracking is sent to you. Our tracking covers all over the world so check it first and if you have concerns let us know. Typically a UK order should be with you within 48 hours of dispatch and International orders normally take up to 2 weeks. Again, this time can increase in holiday periods.

Looking for a  Refund/ Exchange?
Please contact us with your order number ready so we can best assist you. Also be sure to read through our return policy before hand but if you have questions fire away. > RETURN POLICY