Quick Fire Answers
Missing an Item?
Please, make sure the item you have bought is not a pre-order item before emailing us. It will show this in the product description along with the dispatch date. If it was not labeled as a pre-order and you have waited the right amount of time drop us a line with your order number so we can track it down for you.
I purchased the wrong size/ I received the wrong size
If one of the two things has happened to you then it's not a hard fix. Unless the item you purchased was a sale item or labeled as a non return item in the description you can simply download our Returns Form and send it back to us.
How long should I wait for my order before contacting?
If you're expecting an order from us and you have checked to make sure it's not a pre-order the estimated times are:
UK - 2/3 days after dispatch
International - 1/2 weeks after dispatch date
An email will be sent to the email address upon dispatch (maximum of 92 hours)